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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1256 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 565 Views
  • 0 replies
  • 5 Helpful

Resolved! Poor to none signal

Improvements being carried out and faults in area for over 3 days, EE answer connect WiFi calling. Not getting what I pay for, is there recompense?

Jaws2 by Contributor
  • 362 Views
  • 1 replies
  • 1 Helpful

Re: Signal

We’re in exactly the same situation, we’re in Lincolnshire and have the home 4g router. We found the best signal spot in the house being right next to the window and usually get 2-3 bars. signal with 3 bars is usually 60mb+ download and circa 20mb up...

How do I contact EE about a phone mast?

I need to speak to EE about a phone mast which is on a piece of land owned by the organisation I work for.  We wish to build on the land but have no record of where the cables are located. No customer services options allow me to ask general queries ...

bburto22 by Visitor
  • 705 Views
  • 1 replies
  • 2 Helpful

Signal

I have no idea what’s going on with my signal, but over the last few days it’s been awful I’m only getting 1 bar if signal and my 4g is super slow, I am in the southsea area and only been here for a few months and always had amazing signal, it was th...

Signal

My signal is awful in my house and I need to be available to reach as I have two children in school. One with autism. I need to know how I can cancel and go onto a network where i get signal 

Resolved! Joined EE today

Hello, Ive joined EE today. My phone on my old network stopped working. So I put the new sim in.  For a while I was making calls and receiving calls from "temporary number"  But now, whatever I call, I get "you have dialled an incorrect number" My ol...