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My signal is rubbish since the last lot of updates

Clairey85
Visitor

‎08-06-2023 03:59 PM

Hi

My signal is reduced in the last couple of months to the point that there's no signal in my house at all and when I'm put and about it comes and goes despite being in the same spot. 

There seems to have been a lot of system updates in the last couple of months so maybe linked. 

But it's a pain as I'm trying to run a business and need my phone. 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎08-06-2023 05:29 PM

Hi @Clairey85 

Welcome to the community.

I'm sorry to hear that you've been having signal problems. Could you check your postcode on our coverage checker and hit 'check status' please? It will let you know if we're aware of any problems and allow you to report one if we're not.

Leanne 🙂

bristolian
EE Community Star
EE Community Star

‎08-06-2023 05:38 PM

Do you know of any other EE users locally, are they experiencing the same problem in the same locations?

When you refer to system updates, do you mean software updates on your phone?