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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4202 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3593 Views
  • 0 replies
  • 5 Helpful

No Service - S73 0 (Wombwell)

Good EveningSince Thursday I have had no signal at home. This is due to the house builder behind our estate removing the telephone mast. Can you please advise how long it will be, until this problem is rectified. How do I report this problem. I know ...

Wondering . . .

Just wondering if EE or any other such connectivity guru can explain while roaming the woolly wilds of South London my connection is barely at 3G ? paying nearly £200 a month since their price hike !!!

EEshizz by Investigator
  • 336 Views
  • 2 replies
  • 1 Helpful

5G not working

I used to get 5G but for the past few weeks it hasn't been. Working. I've tried everything.  Whe. I agreed to the new contract it was 5G. Lately the Internet constantly drops as well.

Fuzbuz by Visitor
  • 347 Views
  • 1 replies
  • 1 Helpful

Pixel 5 and 5g in ee

Some providers such as smarty limit the phones which can use 5g. Could this be due to some limitations of part of the devices? On my pixel 5, the speeds on my unlimited essentials are with 5g showing comparable to 4g when it was novelty.i.e. Between ...

T52 by Investigator
  • 523 Views
  • 5 replies
  • 0 Helpful

Resolved! Plusnet/EE different network strength?

TL;DR   Is it normal that plusnet and EE reception is different?More detail:Hi all, I am currently on O2 and have no reception inside my house, although I have wifi calling, I don't get SMS messages. I have got sim cards from each of the other networ...

Re: Bad signal

It s very bad all england...is a very bad service and i will delete my account...Now i pay 48£ for EE and no more want from them in the future 

Pitzual by Investigator
  • 822 Views
  • 10 replies
  • 2 Helpful

What speeds are you getting on 5g indoors?

HiI signed a 24m contract for unlimited essentials w/5g no speed cap but ended up for some  reason with 12m no frills capped at 25Mbps. This is going to be undone starting next month but till then, my experience of 5g on my pixel 5 has been worse tha...

ASDKJFLS by Contributor
  • 606 Views
  • 0 replies
  • 0 Helpful

Terrible network Issues

Been with EE for about 12 months now. Over the past 2 months I have never had such bad internet outage, I normally Game on my Mobile Data plan and its been nothing but constant dissconnection for the past two months. I'm literally almost at the end o...