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Wondering . . .

EEshizz
Investigator
Investigator

‎11-06-2023 06:03 PM

Just wondering if EE or any other such connectivity guru can explain while roaming the woolly wilds of South London my connection is barely at 3G ? 
paying nearly £200 a month since their price hike !!! 😡

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎11-06-2023 06:47 PM

Hi @EEshizz 

It might be a local network issue:

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎11-06-2023 10:28 PM

The price you pay has no bearing on the service level, but is this a recent issue?

I would assume the site providing 4G coverage to that area is off-service, but the 3G equipment on the same site is unaffected by whatever issue is present.

0 Helpful