Deactivate voicemail on landline

[Mamfa123]

Does anyone know how I deactivate the voicemail on my landline please 

[Mustrum]

@Mamfa123   if you give the broadband care team a call they can arrange that for you.

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[XRaySpeX]

Try dialing 15710 to turn it off. 15711 to turn it back on.

[richard_w1]

A knowledgeable EE rep told me "You can't at present just get voicemail deactivated (which is what I wanted because  I have my own answerphone)) 

Apparently it's possible to deactivate it and all the extra  functions (not sure what they are but perhaps call screening is one, but not just voicemail.

This is  a known issue, so it seems that lots of people want it. So he implied "watch this space"

I am about to try lengthening the time when the 1571 answerphone cuts in and making sure my answerphone cuts in first.

 If I get a satisfactory solution i will post again

[Neil-O]

@richard_w1 post back and let us know how you get on.

Neil

[richard_w1]

So I have got my local answerphone working by ensure that the time interval
before the 1571 network voicemail kicks in is maximised Log in to the EE
website (https://ee.co.uk/exp/home)

Plans and subscriptions
manage home phone

Under voicemail click settings
set Set the number of rings before calls are sent to voicemail. to maximum
which for me thats 10 rings.

Then on your home answerphone set the period before it cuts in to less than
the network default.

18 seconds worked on my siemens gigaset 475
Works just fine for me

Hope this helps.

[RussellG1]

Using 'Grand Master's 15710 suggestion, this actually took me to various Voicemail options, e.g. 'record greeting'. One of the options was set your ring period to 'short', 'medium' or 'long'. Mine was 'medium 'so I set it to 'long'. Following that, I didn't need to alter my answerphone as the 'long' period exceeded its timeout. I'd had the overlap timeout idea, but this was how to do it. I was just going to reset my answerphone cut-in, but that may have caused most calls to be answered by it. 🙂 Not good!