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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2049 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1083 Views
  • 0 replies
  • 5 Helpful

Not Happy with no signal

For last 4 weeks including today whilst i've been in work. I have lost data/internet coverage in the area after reporting it i just got a text saying they found another problem (i seemed to be offline more then online). Why am i paying for a service ...

Signal Cut Off

It's 3am and I'm watching Netflix and ee shuts off their signal to my phone suddenly with no warning. I have no WiFi and rely on my phone's data at all times. If this lasts much longer I may miss important calls. At least warn the people next time. 

Elopez1 by Visitor
  • 357 Views
  • 1 replies
  • 1 Helpful

Automatically power off and on...

This February I got a text msg from EE such as ' Great news" We've updated some of your network settings, please restart your phone to make sure it's up to date', and I did.  Since that my phone suddenly shuts down regardless of using it or not.  It ...

Zxcvbn_1 by Investigator
  • 509 Views
  • 6 replies
  • 1 Helpful

Signal

My phone is saying emergency calls only   and has been for a few daysIts my only form of contact  for my children with school  how can thia be resolved 

Mrsldf85 by Visitor
  • 300 Views
  • 2 replies
  • 2 Helpful

mobile outage

BT mobile iphone signal down all day - checked various outtage sites - no reports of any problems in my area ....after tediously going through pages and pages of BT website it finally tells me to check signal outage via EE site 'as BT mobile is now E...

mariap by Investigator
  • 574 Views
  • 4 replies
  • 4 Helpful

Re: Cant outgoing calls

I’ve just got a new iPhone 14 and can’t make any calls. My old phone won’t allow calls anymore so I can’t do anything…. The bot isn’t working so I can’t contact anyone!!!

SueMcC by Visitor
  • 92 Views
  • 1 replies
  • 0 Helpful