25-05-2023 11:31 PM
My IPhone SE 2020 is always dropping signal this has gone on for months and months and I’m paying for a phone that is not fit for purpose. I’m so sick of it and if I cancel contract I have to pay in excess of £200 as it’s not due to end till November 2023
26-05-2023 07:39 AM
Hello @Dee-Dee22.
I am sorry to hear this.
Have you been able to check your area for any known issues or maintenance?
Has this been reported to our technical care team?
Katie
28-05-2023 06:53 PM
If one phone is having call problems across multiple areas, it may well have a fault.
Do other EE users have similar issues in the same areas? A network issue would affect all users indiscriminately.