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Re: No signal, been problematic for a few days now

Dee-Dee22
Visitor

My IPhone SE 2020 is always dropping signal this has gone on for months and months and I’m paying for a phone that is not fit for purpose.  I’m so sick of it and if I cancel contract I have to pay in excess of £200 as it’s not due to end till November 2023

2 REPLIES 2
Katie_B
EE Community Support Team

Hello @Dee-Dee22

I am sorry to hear this. 

Have you been able to check your area for any known issues or maintenance?

Has this been reported to our technical care team?

Katie

bristolian
EE Community Star
EE Community Star

If one phone is having call problems across multiple areas, it may well have a fault.

Do other EE users have similar issues in the same areas? A network issue would affect all users indiscriminately.