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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1508 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 682 Views
  • 0 replies
  • 5 Helpful

Mobile signal

Afternoon,I would like for you to answer me a simple question. Why am I paying for a service, which I am not getting?Today (18th), I have made numerous attempts to use/receive telephone calls to/from my mobile telephone.When it eventually gives me on...

EE network status checker

Over the last six months or so, I seem to be getting loads of automated texts saying there’s a problem in my postcode area. And then half a day later, the problem is now fixed. But sometimes just a day or two later. You get the same, followed by ‘The...

Phone says emergency calls only on SN9 areas

I have checked your online coverage checker and it says I should get good signal at my address. It's always been patchy whether I get signal or not but the last week my phone has just said emergency calls only..it's not an issue with the phone as whe...

MrsMB14 by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

No Signal

Hey Everyone,In work i have no signal what so ever, using wifi calling is not an option as I work in a school.  I only use my phone for essential calls for example if the doctor trys to phone me.is there any way of boosting my signal? if not i might ...

Signal decline

What's happening with the mobile signal?  2 years ago when I moved to Chudleigh, I had a brilliant mobile signal.  For the past couple of months, people keep telling me I'm breaking up and I have to move to the window for them to hear me.  I can hear...

Lynx60 by Visitor
  • 348 Views
  • 2 replies
  • 3 Helpful

No signal on 4GEE device

I have just been on the phone with a EE team member as I have had no signal since Tuesday and been informed its been down since the 9th September!! And no idea when it will be fixed!! Dreadful. 

anupra49 by Visitor
  • 297 Views
  • 3 replies
  • 0 Helpful