Mobile Network discussions

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Forum Posts

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 265 Views
  • 0 replies
  • 5 Helpful

Resolved! iPhone 12 no 5g

So basically I’ve just moved to ee from giffgaff. I had 5g with giffgaff & I live in the coverage of 5g with ee. But I haven’t been receiving 5g with ee. My phone is an iPhone 12 which is 5g ready as I’ve had 5g with giffgaff. But when I check the co...

No internet signal

For 4 days now our Internet connection drops in and out. We have a sim card inserted in a wifi antenna which usually works really well but now on 4th day and its awful. How to I resolve? 

niamhscu by Visitor
  • 321 Views
  • 1 replies
  • 0 Helpful

EE Signal Booster ending

Hi I live in a rural area and have a EE signal box. On 30th June this will no longer work and EE have suggested I use Wi-Fi Calling. Unfortunately Wi-Fi calling isn't working and I can't make a call or receive incoming calls. Has anyone else found a ...

No Signal or One Bar After Sim Upgrade

I upgraded my Sim from a 3G T Mobile which was becoming obsolete.  The order was topsy turvy and my old sim which had been working fine was cut off before I even got the replacement sim.  Since Sat 03 Sept I have not been able to use the phone as I h...

Blessid by Investigator
  • 712 Views
  • 8 replies
  • 0 Helpful

Terrible signal for the last 6 months

Trying to find out what the hell is going on with EE and there trouble 5G!   The past 6 months and literally at this precise moment I had nearly full signal with 5G which does nothing! Eventually it jumps to 4G and finally my phone starts loading. I'...

Leemundo by Explorer
  • 1781 Views
  • 6 replies
  • 5 Helpful

Terrible 4G data speeds

My 4G data is terribly slow indoors but excellent outdoors. My partner uses a different network but she gets excellent speeds everywhere at home. I have reset my data settings many times but nothing has changed. 

Femy by Investigator
  • 778 Views
  • 7 replies
  • 2 Helpful

Re: 4g mobile broadband outage

Hello, I have the same problem, I'm in the sn7 area and was told that the mast was having issues from the 31st Aug it's now the 7th and still not fixed! Over a week without service is simply not good enough I'm seriously thinking of leaving.