Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Re: why is EE now rubbish?

Same here.. recently I've had so many issues with EE.. reception issues.. sending me incorrect info.We are paying for a service which we are not even provided. When I call them I have to listen to a message then a text is sent to me and they hang up....

Vinc by Visitor
  • 366 Views
  • 2 replies
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Incorrect number

Hello All. (hopefully someone from EE)For the last few days when I call a number from my contacts I get a message saying "You have dialled an incorrect number" it can do this 2 or 3 times and then it connects. It is every number I call so its not one...

Manny72 by Investigator
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  • 6 replies
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NO SIGNAL

All of a sudden at 11pm (16/11/22) my signal went (4g - iPhone 11 Pro) and my sat nav stopped working. Now I have no bars, no signal/service and can barely use my phone. I can’t even make a call or anything! I have switched it off and on, turned of m...

Yazzyb by Explorer
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  • 2 replies
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e SIM calls cutting out

Hello,when making calls using my e sim number they start of fine but after a about 20 seconds the person on the other end cannot hear me.this has been happening for a week now. What can I do please?

No 4g and texts failing to send

Suddenly today my 4g hasn’t worked and nor has my texts saying they’re failing to send. Apparently people have revived them but says they haven’t on my end and struggling to send or receive. same contract and nothing has changed, bill paid for etc.. ...

sim card without service

Hello, who can help me? In iPhone 13 today I activated sim in esim. After in the settings, I accidentally removed the physical sim, and the esim was automatically removed as well. I tried to activate esim again, but since the physical sim is out of s...

vitiok70 by Contributor
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  • 15 replies
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iPhone 13

My signal is terrible!!!! since ‘upgrading’ to this rubbish handset I have to stand outside to get any network!!!! I can’t use my phone in my office. I have to use a landline. No decent Wi-Fi for weeks and Now no Ohine signal either. online tests say...

LDB-CB by Visitor
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  • 3 replies
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Re: No avaiable network

I got to my flat in SP10last night and still no service (voice or data). Checker recognises thete is a problem, but no details on what or how long to resolution. Subscribed for a text and email update, but nothing in last 21hrs. Awaiting a tech call....

Astea7777 by Investigator
  • 344 Views
  • 2 replies
  • 3 Helpful