Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 1453 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 651 Views
  • 0 replies
  • 5 Helpful

Poor/unusable signal strength.

Hello,I have just moved home, and the signal available is absolutely awful. i have tried raising an issue on the network checker several times and have also checked for service faults to no appropriate avail. the coverage checker suggests full covera...

R66BCH by Investigator
  • 948 Views
  • 10 replies
  • 1 Helpful

Mobile mast installed on private land

Hi. I have a similar query and am reaching out to forum staff. My property is a small holding with very little coverage - EE is the only one that shows up on the coverage maps but it’s not good/borderline at best and not reliable.  The Universal Serv...

TCBM by Visitor
  • 391 Views
  • 1 replies
  • 0 Helpful

Resolved! EE mobile phone mast

We have a EE 5G mast on our road. Recently the cooling fan on it is admitting a very loud buzzing noise, which is not great in a residential area. What can be done about this?  

1787398E-3C50-4CD8-945B-A1C7C5B252A3.jpeg
AC125 by Visitor
  • 713 Views
  • 4 replies
  • 1 Helpful

Super poor signal

Paying for unlimited minutes that i can't use. Signal is so poor i don't scratch the surface. It's the 21st century, why is it so seriously poor?!

DebsK by Investigator
  • 492 Views
  • 6 replies
  • 3 Helpful

Poor signal

2 weeks ago the signal in dt11, has become really bad. Same phone and location as the last 4 years. Area coverage checker shows I should have excellent signal as I have had in the past, but clearly not now.  I have restarted the phone, reset network ...

Really1 by Investigator
  • 351 Views
  • 4 replies
  • 0 Helpful

Resolved! 5G

Hello, my partner and I are both on EE and have the same phone (iPhone 13pro max) with contracts both taken out this year. However, she can get 5g signal in our flat, albeit barely, but I can’t seem to get 5g anywhere and I travel a lot for work and ...

Re: Poor data speeds on 4G

I too am having trouble even getting a stable 4G connection. I just signed up to a 24 month contract and I’m disappointed by EE and the data, even Vodafone got better signal which is saying something. I could be in the centre of a town that I know I ...