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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3501 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2805 Views
  • 0 replies
  • 5 Helpful

Service in Castlebay, Barra

The bandwidth of the transmitter site near Castlebay, Barra is exceeded. Only in the early morning, when few users are awake can some internet service be obtained. During the day it is so slow that most sites fail due to delay. Other networks don't h...

Crithwood by Established Contributor
  • 1262 Views
  • 17 replies
  • 2 Helpful

Signal on new contract

I got a brand new contract with EE as apparently have best signal with them. However I can only talk to people on WiFi calling as my phone completely cuts out or I sound like a robot or it is completely silent as if it hasn't connected . With WiFi ca...

Hawks89 by Investigator
  • 647 Views
  • 9 replies
  • 0 Helpful

Little or no signal in E4 postal district

For at leat the last three weeks I’ve gone from being able to use the 5g service in my house to having little or no service. Was told by one of ee’s opp’s that there has been some work on the local antennas to improve the service and that this has be...

BGB26 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful