Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Mast Installation Application

Hi allI've recently moved to ar rural area in low spot between two hills where there is zero mobile signal or data (any network). I can luckily still get calls with WiFi calling but if the power goes out (frequent in winter!)  that's all lines of com...

Danstan7 by Investigator
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No signal

Having been with EE for years the signal where I live has become unreliable and much of the time is non existent. I've tried to report this but EE demands that I name my mobile device. When I input the make and model it is not recognised by EE becaus...

Re: Poor/unusable signal strength.

I usually get a bad signal in work.. and have had for the last year or more of my contract. I'm leaving ee around December end of my contract. the issue is that there network is now so busy with bt using there 5 g network to boost home broadband when...

TutZ22 by Contributor
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  • 13 replies
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Resolved! Service Status Messages

How do I edit the nickname of my location?I originally named it “My Home” but I want to change it back to my actual to my address.

DDickie by Established Contributor
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  • 18 replies
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Re: mast down oswestry

Since the flooding in Oswestry's substation on Monday I've had no internet and no signal and quite frankly I'm not happy, I've had no email updates as to the time scale.Can you tell me when I will have a signal again and will I be compensated? 

Lesmag80 by Visitor
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  • 6 replies
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Problems again in Freswick caithness

No phone signal since early yesterday morning got a message from ee telling me there was a problem and that it would take a maximum 15hrs , last time it happened it took over a month that was on the 12th of Aug not very happy, checked mobile network ...

C70 by Visitor
  • 330 Views
  • 2 replies
  • 1 Helpful