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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6120 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 7194 Views
  • 0 replies
  • 6 Helpful

Mobile reception and 4g

I’m getting really bad coverage on both phone reception and 4g lately, my partner with ee is having the same issue, literally cannot talk to anyone on the phone because the call drops out, and I can’t use my data to use FaceTime I’m having trouble wi...

Re: Poor Service

I've had exactly the same issue since October,  I upgraded my phone and ever since poor calls, and just ending even when it's saying I have 3 or 4 bars on my phone and with 5g, been told by tech its my sim, I've put my sim in another phone and have n...

Adyc4 by Explorer
  • 356 Views
  • 3 replies
  • 1 Helpful

5g

Anyone else noticed that ever since 5G was launched how pathetic and slow and how STILL far too many areas don’t even have 5G yet we are paying over the odds for a service that is sub standard to that of 4G? Get a feeling we have been made mugs of? J...

EE Auto Wifi

Hi so I used to always be able to connect to ee wifi underground automatically - however I now have to select manually at any stop to just connect to it. Any advice/tips to resolve?iPhone 12 Pro max ios 16.0.2

Re: Practically non existent signal

Good morning Katie_B.I am having the same issue, with either no signal or at best very VERY limited. I have mentioned this to EE in the past and received a message from EE acknowledging that there was a problem (Autumn 2022). Just before Christmas, I...

RickS037 by Investigator
  • 331 Views
  • 1 replies
  • 0 Helpful