Receive SMS and calls

Markham1871
Investigator
Investigator

Since I've ported my number from 3 no one has been able to call or text me, I also can't get OTP to verify apps.

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Markham1871 

Thanks for coming here. 

When did the number transfer complete? 

Can you make calls and send texts? 

Leanne.

Thanks for replying, 

I can make calls and texts, my number transferred a few days ago but they're not taking on my bill untill tomorrow.

Leanne_T
EE Community Support Team

Thanks @Markham1871 

If you text NUMBER to 150, does the correct number show in the reply? 

Leanne 🙂

Yes

Leanne_T
EE Community Support Team

Thanks @Markham1871 

Please give us a call on 150 and our customer care team will get this looked into for you. 

Leanne 🙂