Receive SMS and calls

Markham1871
Investigator
Investigator

‎18-06-2023 10:33 AM

Since I've ported my number from 3 no one has been able to call or text me, I also can't get OTP to verify apps.

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5 REPLIES 5
Leanne_T
EE Community Support Team

‎18-06-2023 11:14 AM

Hi @Markham1871 

Thanks for coming here. 

When did the number transfer complete? 

Can you make calls and send texts? 

Leanne.

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Markham1871
Investigator
Investigator
In response to Leanne_T

‎18-06-2023 11:24 AM

Thanks for replying, 

I can make calls and texts, my number transferred a few days ago but they're not taking on my bill untill tomorrow.

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Leanne_T
EE Community Support Team
In response to Markham1871

‎18-06-2023 11:28 AM

Thanks @Markham1871 

If you text NUMBER to 150, does the correct number show in the reply? 

Leanne 🙂

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Markham1871
Investigator
Investigator
In response to Leanne_T

‎18-06-2023 11:36 AM

Yes

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Leanne_T
EE Community Support Team
In response to Markham1871

‎18-06-2023 12:34 PM

Thanks @Markham1871 

Please give us a call on 150 and our customer care team will get this looked into for you. 

Leanne 🙂

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