How to see if 5G is on my contract - not visible anywhere

svanetempest · ‎16-06-2023

Hi,

I have an older plan, 12m SIM Max 4GB, and I cannot see anywhere if it supports 5G. I do not live in a 5G area so cannot just test the phone (Galaxy S20 5G).

Is there any easy way to determine if the plan/sim is 5G enabled?

XRaySpeX · ‎16-06-2023

The Max Plans were pre-5G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎16-06-2023

The Max Plans were pre-5G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

svanetempest · ‎16-06-2023

Thanks.

Leanne_T · ‎17-06-2023

Hi @svanetempest

Thanks for coming here.

If you would like to change to a 5G plan please call us on 150 🙂

Thanks.

Leanne.