Shocking signal/data 4G in Weston-super-Mare BS247GY

[Toti4126]

What has happened to the signal / data speeds in W-s-M BS24 area?

Before 15 days ago the signal was solid and download speed on the 4G network were amazing! 30mb+ 

Now it's barely 1mb and phone signal is pretty much non-existent.

Nothing on the coverage checker to show a fault either.

Any ideas?

[Leanne_T]

Hi @Toti4126

Thanks for coming here. 

Does the same happen in any other areas? 

Are there any other EE users experiencing the same problem?

Leanne 🙂

[Toti4126]

Thanks for the reply,

I posted on out local Facebook group, and there are a lot of people having the same issue.

I suppose this is where EE just ignore it as they have done it the past, and just have to wait I guess

[Christopher_G]

Is there anything listed on the network status checker, @Toti4126?

Chris

[Toti4126]

Yeah I've checked, nothing at all..

[Christopher_G]

Have you reported a problem on there, @Toti4126? That way our network team will investigate it.

Chris