Poor network coverage

Jonteepierre
Visitor

Hi we are moving to an area where there is very poor mobile coverage from all networks. There is a golf course right next door where the membership complain bitterly about the poor coverage - especially as it prevents the use of golfing apps. I realise that putting a new mast in is a long and expensive process but can we put on an appeal for the area to be considered? There is a population of around 4000 in this area of flat Surrey countryside - and it is in close vicinity to Gatwick Airport with the itinerant population passing through the area on a  daily basis so this would not be of limited use. 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jonteepierre  The golf course could make this request if they have spare land for a mast to go on,   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Any potentially interested landlord is free to offer their land for consideration, but the suggestion of a new site generally comes through the customer or network planning process.

If all operators are poor in a given area, then there may be another issue that's not so easily solved.