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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4671 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4261 Views
  • 0 replies
  • 5 Helpful

Re: Bad signal

Think yourself lucky, every time me an my use our phones, or receive calls, we have to stand by back door with it open.It's **bleep**e, I'm moving to another provider. 

Re: Signal getting worse everyday

Yeah my signal is suddenly awful in my house and it never used to be, and my wifi keeps going off. Had the network and wifi checked by ee and they say there's no problem but it's so sudden and so massive a deterioration that I'm very confused.

No signal in Shipton By Beningbrough

Complained multiple times and always told engineers working in area. However after months and months still no fix. Told by EE representative to leave and go with another provider.This attitude after being with EE ten years.

ShaunG by Investigator
  • 566 Views
  • 10 replies
  • 2 Helpful

Microsoft DirectAccess

Hi,My EE 4g network momentarily went off this morning, when it came back on I can no longer connect to my workplace via Microsoft DirectAccess. Looking at the diagnostics for this I am unable to connect to the workplace server - I've tried pinging th...

goake by Investigator
  • 1002 Views
  • 5 replies
  • 1 Helpful

No signal - need second phone for hotspot

At 10am yesterday I agreed an upgrade contract with a new phone arriving next week and a new sun with the same number coming tooi was assure my current phone would work until thengot to 11pm roughly last night and it has no coverage at all. I have to...

P_a_B by Visitor
  • 380 Views
  • 2 replies
  • 2 Helpful

Zero signal on EE

xxx xxx Zero signal for all EE phones - EE mast checker says we have brilliant signal - we don't. Tried restyarts and allsorts but getting nothing at all. [Mod edit: Please do not post personal information on the public board. Thanks!]