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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2262 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1238 Views
  • 0 replies
  • 5 Helpful

EE problems

Since beginning of March in the xxx xxx area we have had about 10 issues that have run over a few days, we have our broadband and phone with EE and both products are getting not fit for purpose. EE used to be the most reliable network but my husband ...

Chelbb by Investigator
  • 471 Views
  • 5 replies
  • 1 Helpful

Ongoing network issue in GU34 5AJ

Is there an ongoing network issue in above postcode.  Service has been up and down and really poor when connecting for about 2 weeks.  The network status on web site constantly says known issue. Is something ever going to be done about it before i mo...

MJWallis by Investigator
  • 398 Views
  • 5 replies
  • 0 Helpful

Signal issue

It’s been over a week now and EE are still having network issues in my area. I haven’t been able to use my mobile for calls or texts unless on WiFi for a week now. Do EE compensate you for this disruption? It’s showing another 16 hours until the issu...

Dropped calls & coverage in Warwick, UK, CV34

There is a continuous problem in the CV34 6.. area around Warwick, UK.  The phone will not hold calls at all in the area, and as soon as you enter the area, any call underway falters and then fails.This has been going on for months now and shows no s...

ds33 by Investigator
  • 556 Views
  • 9 replies
  • 1 Helpful