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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2253 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1224 Views
  • 0 replies
  • 5 Helpful

No network

I was in the middle of a call a few minutes ago, then the call ended abruptly. I tried calling them back but wouldnt connect. I tried calling EE customer service but the same thing happened.Can a technician contact ASAP as I need my phone for work.

Mercz by Visitor
  • 351 Views
  • 2 replies
  • 0 Helpful

Terrible service on fishponds road

The service between the two 5G towers from the straights down to lodge causeway are completely screwed. They break my phone, losing all data services, so  there is no data between these two locations. It means all my roaming services, which I pay £14...

Constant data issues - Mast dying

Calling all EE customers who are sick to the back teeth of being fobbed off. We have a mast at the end of our road and have been having nothing but problems for the last year. It took the involvement of my MP for EE to admit there was a software issu...

Poor signal indoor?

So I just joined EE mainly as there is an EE transmitter beside work.  It’s literally about 400m away if even.  When outdoor full reception, indoors which is a glorified tin shed signal drops to 1-2 bars even being so close to the transmitter. Is thi...

Dj1981 by Visitor
  • 401 Views
  • 2 replies
  • 0 Helpful

Re: Poor data speeds on 4G

Worst and slowest network in the UK. EE is a joke… don’t be fooled by the false advertising they are not the fastest and they do not have the biggest coverage.im sat here next to my wife who is on 3 network, she can use the internet and even tether h...

Gibson175 by Investigator
  • 909 Views
  • 11 replies
  • 0 Helpful

5G Roaming - Massive kudos to EE

I wanted to call out EE for their roll out of 5G roaming as the more I travel, the more places I’m finding it.Back when 5G became a thing, I was with ‘another network’ who bragged very loudly about having ‘5G in more places’ than any other UK network...

_MrR_ by Scholarly Contributor
  • 1508 Views
  • 1 replies
  • 0 Helpful

EE problems

Since beginning of March in the xxx xxx area we have had about 10 issues that have run over a few days, we have our broadband and phone with EE and both products are getting not fit for purpose. EE used to be the most reliable network but my husband ...

Chelbb by Investigator
  • 469 Views
  • 5 replies
  • 1 Helpful