The EE Community

I want change my contract

my account is clossed

when i logged into ee it says my account is closed but I still have an account as I am paying monthly.

Leaving contract later this month, but already within the cancellation period

My contract expires on the 14th April, I am already set on leaving as my bill is too high and not good enough connection. I received a message today though saying that after the 14th my price will go up even more. Obviously I don't want to continue p...

Hi I am going to Japan and America.. need to have access to phone internet what

whenever I go to upgrade my broadband I get an error

hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...

Making emergency calls on a tablet

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...

Can it be fixed?

Voicemail query- After I’ve heard the message and select option 4 to receive a text with the number of the person who left the message, I get a text that has no details.

EE shocking lack of capability

BT broadband and mobile was great, no issues.Came to end of contract and EE offered a decent package to transition over both BB and 5 mobiles.Problem statements:1. EE failed to port existing numbers - I had to manually intervene2. Open reach engineer...

EE roaming in China

I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks