Not receiving text

[Stu2755]

I was with Virgin ( EE) ALL WORKING FINE.

now Virgin moved to O2 so I decided to stay with EE and received new EE SIM.... BUT

now, like other users, I am unable to receive login codes via text from my bank

Not good, am unable to pay bills on this network... Any advice that will resolve this issue please 

[Christopher_G]

Hi @Stu2755 

Welcome to the community.

I recommend speaking to our Mobile Care team to see if they can help with this. Hopefully they can refresh your service and get those messages working.

Chris