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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4827 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4494 Views
  • 0 replies
  • 5 Helpful

sim card without service

Hello, who can help me? In iPhone 13 today I activated sim in esim. After in the settings, I accidentally removed the physical sim, and the esim was automatically removed as well. I tried to activate esim again, but since the physical sim is out of s...

vitiok70 by Contributor
  • 1363 Views
  • 15 replies
  • 1 Helpful

iPhone 13

My signal is terrible!!!! since ‘upgrading’ to this rubbish handset I have to stand outside to get any network!!!! I can’t use my phone in my office. I have to use a landline. No decent Wi-Fi for weeks and Now no Ohine signal either. online tests say...

LDB-CB by Visitor
  • 386 Views
  • 3 replies
  • 0 Helpful

Re: No avaiable network

I got to my flat in SP10last night and still no service (voice or data). Checker recognises thete is a problem, but no details on what or how long to resolution. Subscribed for a text and email update, but nothing in last 21hrs. Awaiting a tech call....

Astea7777 by Investigator
  • 351 Views
  • 2 replies
  • 3 Helpful

Please help no network

There has been no network EE in andover for 4 days, can anyone help please . Does anyone know anything, what the issue is and when it's likely to be working again. 

Topsyc by Investigator
  • 714 Views
  • 11 replies
  • 4 Helpful

eSim QR code

Hi, i came home from work and found the envelope from EE with the esim's QR code. But the day before I changed the sim to esim through the My EE application and it already works on my phone. Do I still need to do some manipulations? Do I need to regi...

vitiok70 by Contributor
  • 780 Views
  • 2 replies
  • 1 Helpful

Mobile Data NOT working!!!

My mobile data hasn’t been working properly for a few weeks…I’ve tried all the reset ways that EE give.. My mobile data won’t allow me to load the internet, send pictures on whatsaap or even call on whatsaap or any other social media.I feel like I’m ...

megss24 by Visitor
  • 458 Views
  • 2 replies
  • 2 Helpful