Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1404 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 630 Views
  • 0 replies
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Bad Reception - No help from EE

Bad reception in the area where I live, despite the EE coverage map indicating reception should be perfect.I can't receive calls or make calls without them dropping, unless I am on my home Wifi network using Wifi calling.I have tried calling EE techn...

milnber by Investigator
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  • 8 replies
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Signal down

After two weeks of barley any service and a terrible wifi connection I contacted EE to be told there was a mast down in our area and it would be sorted within a couple days, I then received a phone call about what problems I was getting and then got ...

Resolved! iPhone 12 no 5g

So basically I’ve just moved to ee from giffgaff. I had 5g with giffgaff & I live in the coverage of 5g with ee. But I haven’t been receiving 5g with ee. My phone is an iPhone 12 which is 5g ready as I’ve had 5g with giffgaff. But when I check the co...

No internet signal

For 4 days now our Internet connection drops in and out. We have a sim card inserted in a wifi antenna which usually works really well but now on 4th day and its awful. How to I resolve? 

niamhscu by Visitor
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  • 1 replies
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EE Signal Booster ending

Hi I live in a rural area and have a EE signal box. On 30th June this will no longer work and EE have suggested I use Wi-Fi Calling. Unfortunately Wi-Fi calling isn't working and I can't make a call or receive incoming calls. Has anyone else found a ...

No Signal or One Bar After Sim Upgrade

I upgraded my Sim from a 3G T Mobile which was becoming obsolete.  The order was topsy turvy and my old sim which had been working fine was cut off before I even got the replacement sim.  Since Sat 03 Sept I have not been able to use the phone as I h...

Blessid by Investigator
  • 725 Views
  • 8 replies
  • 0 Helpful