Network

shabbir66
Visitor

my 4g is low when I am outside in London. How do resolve this?

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@shabbir66   What do you mean by low ?  Can you connect to the internet?  Do your apps that need cellular data work ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
354-
Star Contributor
Star Contributor

Have you had a chance to check your current location's EE coverage? https://coverage.ee.co.uk/coverage/ee

Are you able to make use of WiFi Coverage Boost? https://ee.co.uk/help/help-new/network-and-coverage/coverage-and-speed/how-do-i-access-wifi-coverage...

Are you visiting the UK? Have you tried manually selecting EE as the roaming provider on your device?

bristolian
EE Community Star
EE Community Star

Putting perceived coverage aside, are you having any problems using your phone outside in London - and if so, what are they?