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Network

shabbir66
Visitor

‎01-06-2023 08:30 PM

my 4g is low when I am outside in London. How do resolve this?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎01-06-2023 09:42 PM

@shabbir66   What do you mean by low ?  Can you connect to the internet?  Do your apps that need cellular data work ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
354-
Star Contributor
Star Contributor

‎01-06-2023 10:02 PM

Have you had a chance to check your current location's EE coverage? https://coverage.ee.co.uk/coverage/ee

Are you able to make use of WiFi Coverage Boost? https://ee.co.uk/help/help-new/network-and-coverage/coverage-and-speed/how-do-i-access-wifi-coverage...

Are you visiting the UK? Have you tried manually selecting EE as the roaming provider on your device?

0 Helpful
bristolian
EE Community Star
EE Community Star

‎02-06-2023 12:14 AM

Putting perceived coverage aside, are you having any problems using your phone outside in London - and if so, what are they?

0 Helpful