Intermittent coverage

[lumurphy]

I live in Leicester and have been with EE for years without problems. About six weeks ago, I noticed that much of the time, I couldn’t get a signal, so I replaced the sim card. The problem disappeared for about four weeks, but it’s back again. My phone is a Doro 2404, and I only use the phone for making and receiving calls - you can’t access the Internet.

Help, as this is driving me crazy… 

[Chris_B]

@lumurphy   Have you tried seeing if there is a network issue in your area ?  You can use THIS  and click the check status tab.   

[bristolian]

Do other EE users locally, have similar problems in the same locations? If necessary, you could swap your SIM with a known working phone which would highlight whether the device has a fault.

[andresurena]

Same! Have an iPhone 12 Pro Max and just moved from ToTheMoon (TTM, which piggybacks of EE) where that was not an issue… what I get is signal strength going all the way down to 1 bar or, for brief moments, all the way to 4 bars. Regular status is 2 bars. When I was in TTM looked like it was more consistent. Will get a new sim to see if things change.

[bristolian]

Is this just an issue of perceived coverage varying by the on-screen bars?

Or are you having any service issues with your phone as a result?