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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4671 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4263 Views
  • 0 replies
  • 5 Helpful

Signal

Hi everyone signal on EE around my area is so bad, I made the mistake of changing from O2 to EE and now I can't make calls at work or at home around my general area my local EE shop never checked coverage before I signed up and I went back in after 1...

Zx10jord by Investigator
  • 777 Views
  • 10 replies
  • 4 Helpful

Direct Access connection issue

Hello.Since April/May 2023 I have been having an issue where I can not connect to my works network using Direct Access on my work laptop using my EE iPhone as a hotspot connection.I can connect to Direct Access fine using other network providers.Can ...

maxc123 by Explorer
  • 472 Views
  • 4 replies
  • 0 Helpful

EE 5G signal *Newport, Wales*

Over the last couple of weeks, I've gone from having a strong 5G signal to a absolutely garbage signal. It loads at the rate of late 90's dial up speeds. Anyone else having the same problem in the general area?EE) Am I able to get a reduction on my b...

Reception on my Apple phone

The reception is rubbish on my phone here in Denbighshire, North Wales is an absolute joke.  When I’m out and about I have no reception at, and when I’m home it’s very slow.  I’m supposed to be 5g (that’s what I’m paying for) but I always have 4g.  E...