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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2041 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1075 Views
  • 0 replies
  • 5 Helpful

Resolved! Our best speeds, no max. Mbps vs 100Mbps

HiI have some questions about how data speeds are capped in practice, comparing 25Mbps vs 100 vs "Our best speeds, no max. Mbps". If at present, using No frills plan, with a 25 Mbps cap the averages I am getting are DL 2Mbps UL 1Mbps even as 5g with ...

ASDKJFLS by Contributor
  • 17638 Views
  • 5 replies
  • 3 Helpful

Resolved! network outage

The whole of xxxx xx  is out of service no EE connection at all. [Mod edit: Please do not post personal information on the public board. Thanks!]

No information when network down

Why do EE choose to give no information when they have an outage?   I’m sure it would only take a day or two to hook up their internal automated systems to an API that their customer facing tools could use.   It’s a poor show to hide behind we’re inv...

Circular by Investigator
  • 760 Views
  • 15 replies
  • 1 Helpful