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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1595 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 727 Views
  • 0 replies
  • 5 Helpful

No information when network down

Why do EE choose to give no information when they have an outage?   I’m sure it would only take a day or two to hook up their internal automated systems to an API that their customer facing tools could use.   It’s a poor show to hide behind we’re inv...

Circular by Investigator
  • 756 Views
  • 15 replies
  • 1 Helpful

Re: Phone not working good need help

Hi I have an iPhone 14 pro max. Can't call out or get incoming calls. Spent 2 hours on another phone to EE last night and an hour in the shops today. Apparently it's  a problem that EE know about but don't know when it'll be fixed. We just have to wa...

Allyjanew by Investigator
  • 324 Views
  • 2 replies
  • 0 Helpful