Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2274 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1245 Views
  • 0 replies
  • 5 Helpful

Very poor reception

I have been getting very poor reception lately and paying you quite an amount every month can you tell me when this will be restored . xxx POSTCODE [Mod edit: Please do not post personal information on the public board. Thanks!]

Signal drops out

Ever since it changed from BT to EE, signal keeps dropping out, can see I will be changing networks if it doesn't get any better 

JP701 by Visitor
  • 328 Views
  • 1 replies
  • 1 Helpful

Loss of internet

Hi I'm messaging you because the past few weeks I'm in work I log onto there internet used to be good connection but all of a sudden it started playing up going on and off connection I've been putting my data on it connects for a bit and goes off my ...

Re: Bad signal

Think yourself lucky, every time me an my use our phones, or receive calls, we have to stand by back door with it open.It's **bleep**e, I'm moving to another provider. 

Re: Signal getting worse everyday

Yeah my signal is suddenly awful in my house and it never used to be, and my wifi keeps going off. Had the network and wifi checked by ee and they say there's no problem but it's so sudden and so massive a deterioration that I'm very confused.