Mobile Network discussions

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Poor signal

Have had a terrible signal at Strensham Worcestershire for some time now... what is going on.

Resolved! Our best speeds, no max. Mbps vs 100Mbps

HiI have some questions about how data speeds are capped in practice, comparing 25Mbps vs 100 vs "Our best speeds, no max. Mbps". If at present, using No frills plan, with a 25 Mbps cap the averages I am getting are DL 2Mbps UL 1Mbps even as 5g with ...

Resolved! network outage

The whole of xxxx xx is out of service no EE connection at all. [Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Calls dropping out!

we are having the same issues with a number of our phones , all new handsets , all new sim cards

No connection to mobile network, even after SIM replacement

Recently, I have been unable to connect to the EE network. I thought it may be an issue with the SIM card, so I ordered a replacement. After inserting it in the device and waiting over 24 hours, still no connection.It's not a problem with my device, ...

No information when network down

Why do EE choose to give no information when they have an outage? I’m sure it would only take a day or two to hook up their internal automated systems to an API that their customer facing tools could use. It’s a poor show to hide behind we’re inv...

Re: Signal getting worse everyday

I 100% agree....I travel the country and have seen a declined in the signal coverage....5g is just a total rip off and even slower than 4g.... I will be moving to 02 after over 25 yrs with ee

Phone

No sim although there is 1 …. Had no phone usage since 16.00 help

Signal

My signal keeps dropping anyone else doing the same

Re: Phone not working good need help

Hi I have an iPhone 14 pro max. Can't call out or get incoming calls. Spent 2 hours on another phone to EE last night and an hour in the shops today. Apparently it's a problem that EE know about but don't know when it'll be fixed. We just have to wa...