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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5106 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5106 Views
  • 0 replies
  • 5 Helpful

Signal

Hi there is no mobile signal at my post code. This affects any phone so not just my service. The coverage checker say no issue and that I can even get 5G. Can someone check please as can never get through to you to discuss. 

OwenB by Established Contributor
  • 413 Views
  • 1 replies
  • 1 Helpful

Re: poor signal cant answer phonecalls

Mines exactly the same……1 or 2 bars where ever I go, they sent a new sim out but still the same. When talking to people the signal sometimes  cuts out altogether. Contract has just come to an end so just debating whether to stay or leave ee

Ssp72 by Investigator
  • 367 Views
  • 3 replies
  • 0 Helpful

Poor reception

In Mentmore LU7 0QG the reception on EE is hopeless. It quite often in a conversation just cuts out or the recipient cant hear me. Futher I have an additional problem that smart meter readings are transmitted on 2G but that doesnt work either. I woul...

EA02DOC by Visitor
  • 364 Views
  • 1 replies
  • 0 Helpful

No network in SW18 Area

Hi there, does anyone know what is happening with EE. I have to use WiFi calling for the last 3days. From the moment I step outside my home the network is gone. I can not receive calls and can not dial.. no data too… it’s nightmare!

dimoskav by Explorer
  • 357 Views
  • 3 replies
  • 0 Helpful

Mobile data

Hello, I'm new to a mobile contract, updated account through BT, where I used bt hotspots when out and about for the internet, now is it best to ignore WiFi and just use mobile data. scor.

scor by Investigator
  • 524 Views
  • 4 replies
  • 1 Helpful

No service

Been living in my new address for 3 months now. Only time I can use my phone is when I'm at home using my WiFi. I've reported having service issues on 4 occasions now, only to receive the same reply that apparently I should have full service. Spoken ...

Danny82 by Investigator
  • 594 Views
  • 12 replies
  • 1 Helpful