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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3133 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2473 Views
  • 0 replies
  • 5 Helpful

No network again with ee

Once again, I have no registered network with ee. 3 days last week and again today.I have a very ill father and I need to use my phone.. I'm paying for a service that doesn't work anymore!!

moosh by Visitor
  • 517 Views
  • 2 replies
  • 1 Helpful

signal

Hi,On Monday 25/07/2023 and today 27/07/2023 i cannot receive or make any phone calls and cannot use my mobile data.can someone tell me please why I'm paying for a service I repetitively cannot use, thank youMadalina 

My place updates

Hi how do I turn off my place updates. It’s such an old action that I’m not sure if it pertains to my mobile or EE Broadband which I no longer have 

BERN1964 by Investigator
  • 2569 Views
  • 8 replies
  • 3 Helpful

Getting a Mast erected in our village

Hi,I live in the village of Stanley in Perthshire Scotland. For years it has been a quiet subburb of Perth. The village is now expanding with an estimated 5 housing developments amounting to approx 480 - 500 new family homes.For a number of years we ...

Gleaming Customer service!👍🏼

Hey! I’d just like to write a review on a recent phone call I had. Hopefully this is the right place for a review and it finds the right people.I phoned EE Sat 12 Aug at 1600. I spoke to two  Welsh men regarding changing to a sim only contract as my ...

It's never EE's fault!

About 3 years ago we decide to buy a static caravan in a rural area. I am in the IT profession for my sins so when w ebought it I bought a data sim of all the main mobile suppliers and hooke dthem up to me Archer MR600 router that was connected to a ...

archercj by Established Contributor
  • 667 Views
  • 7 replies
  • 2 Helpful

Resolved! Samsung A90 5G... never had 5g signal

Hi,I'm on EE with a Samsung A90 5G phone, yet in 2 years I've never once had a 5G signal. I live in a supposed good 5g reception area.My phone settings should be set up for it (Network mode set to 5g/4g/3g). Do I need a special 5g SIM? Or something e...

Cocat2517 by Contributor
  • 493 Views
  • 3 replies
  • 2 Helpful

No data only wifi when at home

Anyone seem to know the problem I’m having? I have wifi at home.. soon as I leave the house I get zero data, no notifications from messages or WhatsApp, no social media sites…soon as I get home my phone goes mad! the places I go to has signal for EE ...

Gemk80 by Explorer
  • 752 Views
  • 5 replies
  • 1 Helpful