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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4534 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3971 Views
  • 0 replies
  • 5 Helpful

EE Customer Service line

Hi does anyone have contact details, preferably a contact number /individuals Name for contacting EE Customer (telephone helpdesk) Senior management?I am not looking for the generic helpline number, NOT an issue ref a specific mobile number/contract ...

TimTim2 by Explorer
  • 1918 Views
  • 12 replies
  • 1 Helpful

WiFi calling not working well

Hello, we’ve just moved house, and, the new house has very poor mobile signal.  We’ve both got IPhones, one 13 and one 14 Pro and they’ve both got WiFi calling enabled., both show “EE WiFicall” when swiping down from the top right, but when making or...

Fatbob78 by Investigator
  • 3812 Views
  • 12 replies
  • 1 Helpful

Not registered on network

Hi I am having issues with my network.I am in work, but my phone is saying im not registered on a network. I can't make calls or anything. I need my phone in case my sons school call me.I have restarted my phone twice now, and nothing. I have been on...