Why is my 5g behaviour like dial up .?

[Avrilmae]

please help EE…

just moved into a new place and on mobile internet and have to rely on my iPad for internet connection and it’s so so poor despite showing almost 4 bars… my boss ordered a mobile dongle thing that we had to send back cos even that didn’t work….explain,

yours not so happy at the lack of service despite my boss paying almost 60 for dial up…..

[bristolian]

Does this tablet work OK in other locations? Are other EE devices similarly affected here?

The onscreen bars are a guide to signal strength only, data speeds are not solely affected by this.

[Schockwave]

@Avrilmae , can you check here to see if there is a problem, which you can register, report and receive updates:

https://coverage.ee.co.uk/coverage/ee/keep-me-posted