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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4851 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4544 Views
  • 0 replies
  • 5 Helpful

EE 4G coverage checker

I'm thinking of moving to EE as I've been a Plusnet customer and will get a good deal but when I checked the coverage map for my location I was asked what phone I was using.  I input Galaxy S 6 and was told that I would not get 4G coverage on my Gala...

eeByeck by Explorer
  • 1159 Views
  • 3 replies
  • 0 Helpful

No internet

I changed my sim to ee and now social media and what’s app aren’t working is there something I need to change on the phone?

JadeR8 by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful

Northern ireland

I am using a Samsung phone, I am originally form London bur currently working in NI. I can never make calls with my phone. It always says I have no network? What can I do to resolve this please. Thank you

010271 by Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful

Network Issues

I joined EE a rew weeks back now, believing all of the hype about being the best network, but my experience is very different. Both at home and work, I struggle with call quality and network reception and also during the 60 mile journey between. Call...

Gjef by Investigator
  • 920 Views
  • 10 replies
  • 0 Helpful

Re: Network Issues

I have same problem, I also get lost of missed calls as phone does not even ring. When renewed with BT I also got taken in,, never had any problems on 02 now mobile is useless with a 24 month contract

honey007 by Explorer
  • 403 Views
  • 5 replies
  • 1 Helpful