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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2018 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1056 Views
  • 0 replies
  • 5 Helpful

Temporary signal cut outs

Hi there,I have a rather peculiar issue with signal loss that has been happening for a couple of years now over multiple devices, so I'll explain as best as I can:Multiple times throughout the day the internet data on my phone (currently s23 ultra) w...

Chaosky by Investigator
  • 636 Views
  • 5 replies
  • 0 Helpful

5gee smart hub connection drops

Is there any reason why I need to reset my 5gee smart hub several times a day because of consistent connection drops?Sometimes my connection drops 6+ times a day. The problem is so intermittent that I can't diagnose the problem myself although I can ...

4GEE WiFi Mini - not Working

My 4GEE WiFi Mini appears to have stopped working, I have been unable to use it for around 2 weeks in different UK locations, it appears to have data (when I login to the webpage) but will not connect to the EE network, I have tried removing the batt...

RichL100 by Investigator
  • 4611 Views
  • 14 replies
  • 3 Helpful