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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 841 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 476 Views
  • 0 replies
  • 5 Helpful

No signal - need second phone for hotspot

At 10am yesterday I agreed an upgrade contract with a new phone arriving next week and a new sun with the same number coming tooi was assure my current phone would work until thengot to 11pm roughly last night and it has no coverage at all. I have to...

P_a_B by Visitor
  • 347 Views
  • 2 replies
  • 2 Helpful

Zero signal on EE

xxx xxx Zero signal for all EE phones - EE mast checker says we have brilliant signal - we don't. Tried restyarts and allsorts but getting nothing at all. [Mod edit: Please do not post personal information on the public board. Thanks!]

cant make any calls inside the house

All this week i cannot make any calls from inside the house and EE is less than helpful. I am not set for wifi calling, i have restarted my device etc, etc.I flagged it to EE on the online form , they said they could not find any  issues with their n...

Kasia84 by Investigator
  • 478 Views
  • 2 replies
  • 0 Helpful

Resolved! Network not available

I have an iPhone 12. No problems at all until about 4-6 weeks ago. A few weeks ago it started occasionally saying “No SIM”, then turning airplane mode on and off would fix it. The problem happened more and more frequently, and eventually I had no net...