Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3562 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2839 Views
  • 0 replies
  • 5 Helpful

Weak signal and drop outs.

Hi, we own a static caravan in North Wales and our phone signal is weak (1 bar) and we frequently get missed calls or drop outs during a call. We also use a TP-Link MR400 sim card router for our TV subscription channels; this also suffers from buffer...

Chas9253 by Investigator
  • 497 Views
  • 7 replies
  • 1 Helpful

Signal

Hi I live in CO6 3HU postcode area I used to travel an excellent signal strength for both my phone and mifi. I now have two phones on is used for Internet theater for phonecservices. For the last 6/8 months I have suffered constant  buffering on Inte...

Scally76 by Visitor
  • 365 Views
  • 2 replies
  • 1 Helpful

Confused?

The link to the complaint page is broken, there's no live chat, I can't check coverage because that's not working, and there's no email reply to customer services....plus several texts in the past few days telling me what I already know which is mobi...

Mon12 by Visitor
  • 430 Views
  • 3 replies
  • 0 Helpful

App update

Since the recent update to the app I’ve not been able to see the data usage/ remaining section. Also I constantly have problems with connectivity and coverage, considering EE advertise as being the best for coverage I’m struggling to agree with that ...

Saxdude by Explorer
  • 380 Views
  • 2 replies
  • 0 Helpful