Signal fault in Dorking area Why cant we get a permanent fix.I get no signal

[Bobc1]

Why cant EE permanently fix the signal problem in the Dorking area. I get no signal away from WiFi

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[Leanne_T]

Hi @Bobc1 

I am sorry to hear this. 

Have you checked the status of your postcode on our coverage checker? If you select 'check status' this will let you know if we're aware of any problems in your area. 

If nothing is showing you can report the problems you are having to get this looked into. 

Leanne

[Bobc1 · Accepted solution]

I get constant E-mails from EE relating to the Dorking fault. It has been ongoing for months. Coverage check informs me I should get a signal outside - not so. I am linked to Wi-Fi for internel use. I have Parkinsons and do need communication outside in the event of a fall etc

Bobc

[Leanne_T]

I see, thank you for coming back to me @Bobc1 

I am sorry the fault is taking time to resolve, if you would like more details or to discuss your options please call us on 150 and the team will certainly see what they can do to help. 

Leanne 🙂