Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 630 Views
  • 0 replies
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network issue

I am struggling to find the network at my room. I got EE for the better experience but I am so disappointed with the network of EE.thanks I hope you will work on it. 

4G mast issues in Argyll and Bute

Thought that i may as well post here, seeing that phoning or using the online chat is getting me nowhere at all, or at least no further forward at all. I have posted in the past as regards the mast across from my address being brand new, and it has n...

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evilsoss by Contributor
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  • 7 replies
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Coverage in Abercanaid/Troed-Y-Rhiw

Update: 05 January 2023 Over the past few weeks, our engineers have accessed the site to restore power to the mast and restoring service to the area. We will continue to monitor performance in Abercanaid/Troed-Y-Rhiw. We are aware of a signal issue ...

Christopher_G by EE Community Support Team
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  • 22 replies
  • 10 Helpful

Total Blackout

Since 10.30pm I have been totally disconnected from EE can't receive important texts or make calls in the E5 area. 

QAA by Visitor
  • 287 Views
  • 2 replies
  • 1 Helpful

Mast

Any idea when the mast will be replaced on turves rd, cheadle hulme? I’ve had very limited service the last few months 

Mcfc8575 by Investigator
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  • 1 replies
  • 0 Helpful

iPhone 14 pro max

Struggling to get service on my new iPhone 14 pro max, tried everything possible, SIM card registers when removed says “ no SIM card” I’m not sure what to do…