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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6542 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 7926 Views
  • 0 replies
  • 6 Helpful

Rotten signal

I'm getting sick of this now evertime someone calls it breaking up and I didn't have this issue with giff gaff even this website has a mind of its own and sick of the adds to purchase a phone.if the signal strength iny area is great then why am I get...

Gypsyron1 by Contributor
  • 544 Views
  • 3 replies
  • 0 Helpful

Mast

Hi I don't know if I'm on the right forum for this but I run a social club in Stockwood bristol and we have space on our land to put a mast ,,how would we go about this ..any info would be appreciated. Thanks Mike Godfrey 

My network not working all day

All day there was no network still I don’t have any I’m using wi-fi to be able to do this, as it show EE-WI-FI call, if I remove this from my settings there is no net work, my wife had the same issue to but after it improves, I ask at work if someone...

Cool12c by Contributor
  • 648 Views
  • 10 replies
  • 3 Helpful

Resolved! No signal, been problematic for a few days now

I have literally zero signal. I have had issues with signal the last few day too, why would I pay my bill if I can’t even use my phone? has anyone else got the same signal issue? I am not abroad or anything just in my home as usual. I am having to ju...

Lorenamii by Investigator
  • 534 Views
  • 5 replies
  • 2 Helpful

Phone call won't connect

For a long time I've had lots of issue with phone calls not connecting correctly. Either I can't hear them, or they can't hear me. Then when if does connect, it will regularly drop out. I put it down to my old phone, but after getting a new phone its...

Poor signal

The mast that my phone connects to at home is terrible, signal is only 1 or 2 bars,it's been like this for a out a year,on signal checker it's always saying service problem and never gets fixed properly even when it says it has been fixed,when I go o...

WhoAreU17 by Investigator
  • 824 Views
  • 11 replies
  • 1 Helpful

5g vs 4g speeds

So I am sitting at work and I have 5g available in this location super signal. My phone switches between 5g and 4g so I ran a speed test. When it shows 4g I get download speeds in excess of 115mps yet when it shows 5g it can't get above 30mps. I find...

kcurrie65 by Skilled Contributor
  • 1580 Views
  • 4 replies
  • 3 Helpful