Coverage lack of

Nathan2005 · ‎07-09-2023

Why on earth am I paying for a service that is constantly down! Its been 2 days with no coverage

Schockwave · ‎07-09-2023

Hello @Nathan2005 ,

Welcome to the community,

Is it in thee same area or is this happening elsewhere, outside or indoors?

You can also check here where you can register, receive updates and report the problem:

https://coverage.ee.co.uk/coverage/ee/keep-me-posted

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎07-09-2023

@Nathan2005

I wouldn’t say 2 days is considered as constantly down. You don’t say if this is in one area or every location you go too.

I’m sure you read the T&Cs of your contract about network issues out of EEs control.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.