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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2201 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1178 Views
  • 0 replies
  • 5 Helpful

Resolved! Phone won't make or receive calls

My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...

Neil_T by Explorer
  • 21385 Views
  • 6 replies
  • 1 Helpful

Network problems

When I check whether there are any network issues in my area it says there are problems with an estimated time to fix of 16 hours or maybe a little longer.  This is the same message that I have been getting for more than a month now so really losing ...

3weedogs by Investigator
  • 348 Views
  • 1 replies
  • 0 Helpful

NO SERVICES WORKING

i’ve not had service for over 3 hours now !!!!hello i need help urgently i have been trying to contact technical support for over 2 hours now. all of my services are not working, i can’t call, text or access the internet and it’s so frustrating. i am...

Re: New mast activation

It is very frustrating. We also live in a remote rural location in Northumberland (NE65 7AN) with no communications. There is NO mobile phone signal from any provider, 0.5Mb broadband if you are lucky, no Freeview TV, no DAB radio, very little FM rad...

bejb by Contributor
  • 879 Views
  • 6 replies
  • 0 Helpful