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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8170 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 12775 Views
  • 0 replies
  • 6 Helpful

Wifi Calling - home 'cell'

Hi AllBack in the day you used to be able to get a signal booster/transmitter that plugged into your router and your phone would connect to it as an extension of the mobile signal (if you have poor/zero reception in your house). Now it appears as tho...

CardUK by Visitor
  • 1466 Views
  • 3 replies
  • 3 Helpful

Re: No indoor signal Leeds city centre

Me!!!! Complained to EE it’s like it’s not an issue to them…… which postcode…..err AROUND LEEDS GENERALLY, I work in and all around Leeds for 30 years been on EE for 15 years approx and Last 6 months it’s beyond dross, worked in Britannia street coul...

Call Quality ( receiver ) is poor & intermittent

Own a Redmi Note 12 pro plus : new EE sim ( previously Plusnet ). Several people that I have phoned recently stated that my line was very poor ( could hardly hear me, very broken & distorted ) although I could hear them perfectly well. Note: coverage...

Ju661 by Explorer
  • 473 Views
  • 2 replies
  • 0 Helpful

Re Problems with 5G in hull

Does anyone have any problems around the HU5 area for using their phone without Wi-Fi? I never receive 5G when in my own home, this website states I have good service but can barely load the help page or literally any other internet page or apps. Whe...

LeannR1 by Visitor
  • 479 Views
  • 1 replies
  • 1 Helpful

OnePlus 11 & VoLTE on EE

I have a OnePlus 11, which is not supported for VoLTE on Vodafone, so I'm looking to move to a network where 4g calling is supported. Will 4g calling work with my phone if I move to EE?

No signal or data in new neighborhood

To the EE team, I have moved to a newbuild-area and there is no signal here. No data and no phone signal. I moved into this new house last week and now seem stuck with an expensive phone bill but no way to use it in, around, or outside of my house. A...

How can I speak to someone?

We have had issues for months with the signal. EE have previously issued credits to my bill because of it.However it just continues.I continually unable to make or receive calls. I try 150 but cannot get to speak to someone. I've tried online too. Bu...