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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 258 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 375 Views
  • 0 replies
  • 5 Helpful

Incoming calls

I am unable to receive calls from all networks including EE - what is going on? Tried to call customer service tech support which had a voicemail left only stating calls from Vodafone networks unable  to come through then cuts off. I have been awaiti...

Wb2021 by Visitor
  • 3759 Views
  • 79 replies
  • 20 Helpful

Frozen Cookies?

This morning I started to experience problems with the internet connection on my mobile phone (Nokia C21+).  Have a PAYG 8G monthly plan which is currently boosted to 20GB and I have plenty of data left. No known coverage issues in the area.Mobile da...

Les75 by Explorer
  • 1433 Views
  • 2 replies
  • 1 Helpful

Network Mast Installation - RH20 2LW

Hello,I was wondering if I could speak to someone about getting a mast installed at our site.We are a business and we the landowners with planning permission (we have built new buildings etc.).The coverage on location and surrounding areas for 5 to 1...

Can’t make calls

Hello! I can’t make outgoing calls for some reason. And incoming calls are getting dropped. Tried switching to WiFib calls but that’s not fixed the problem. How do I contact EE to resolve this? (Think they are doing work on local network). Thanks 

emilou73 by Investigator
  • 11454 Views
  • 10 replies
  • 1 Helpful

Resolved! HELP! Roaming in the UK???

HELP please : I’m in the UK, on dry land, on the North Norfolk coast but I keep getting a “Welcome to Maritime. Calls cost £3.00/min to make and £3.00/min to receive and texts 60p each. Picture messages cost 48p.” message.  How can I turn this off? I...

Salee by Visitor
  • 2463 Views
  • 6 replies
  • 2 Helpful