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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4177 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3542 Views
  • 0 replies
  • 5 Helpful

No one can hear me properly

I just swapped to EE EVERY SINGLE PERSON I’ve spoken to says I sound underwater or my voice keep cracking up, missing parts of conversation when I try to converse with them. Don’t know what to do trying to contact someone at EE number 150 said someon...

Fresh1 by Visitor
  • 520 Views
  • 1 replies
  • 2 Helpful

Speak to a Human ?

I am trying to sort out a poor quality reception issue and call 150, get loads of options, but each time i get so far i get a text with "What to Do" they are not helpful and can't answer my query so how i get to speak to a real person ?????

Resolved! What did EE upgrade/amend in Burnley?

Hi. I got a message saying that EE would be upgrading their services in Burnley from the 2nd to the 5th October, and that i might have some issues with mobile services between them dates, ( i didnt). What i would like to know is, What did they do as ...

tr1p77 by Contributor
  • 277 Views
  • 2 replies
  • 4 Helpful

Re: No mobile signal Kirkby in Ashfield

I work for the company that supplies you're electricity, i was on call last night. It would  much appreciated if you could inform me of problems with the network. I totally understand the pressures you as a company are under. But this problem started...