Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 3430 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2770 Views
  • 0 replies
  • 5 Helpful

No service at my home

New to EE as I’ve just joined today. So far really disappointed. I been going around the house all day trying to find a signal and hardly anywhere in my home I can get connected. Is there a problem in my area? Really thinking twice now about joining ...

RJ_G by Investigator
  • 888 Views
  • 8 replies
  • 1 Helpful

Shocking signal

Hi new to writing about my poor time with ee everything has been great from 2014 till 2 years ago i upgraded to the s21 ultra 5g and had nothing but problems since day one had to stay with that phone for two years after saying the singal was the wors...

Willsey28 by Investigator
  • 767 Views
  • 10 replies
  • 0 Helpful

5G EE Mobile Hub Lag Spikes

Hi, I've been having some problems with my 5G EE Hub over the last couple of weeks. I've had the hub in place for two years, by this point I believe.I'll be playing a game perfectly fine, connection has no issues, but every few minutes or so, there's...

Bodehn by Investigator
  • 801 Views
  • 7 replies
  • 0 Helpful

Network fault

Be any ee customer for a very long time and they were always very good but now we have had ee knowing about a fault on a mast for 18months and do nothing to fix it, I was getting 25-30mpbs 4g, now I can barely make a phone call sometimes. They show t...

Nick163 by Investigator
  • 532 Views
  • 5 replies
  • 0 Helpful

Can’t make a call- call ended

For the last two days I can’t make calls, when I dial it immediately gets cut off: call ended. I have 10000 minutes until 22 October. Are there any issues with the network?

Ewaa by Investigator
  • 442 Views
  • 2 replies
  • 0 Helpful

No 5G on my account?

Hi,on my iPhone 13 I never get 5G. I went to Spain and I was getting 5g (my account has free roaming)Shouldn't I get 5G in UK too? my bill doesn't say if I have got 4g or 5g.only says SIM Plan 1GB - Our best speeds – no Max Mbps

bordeline by Established Contributor
  • 3346 Views
  • 5 replies
  • 0 Helpful