Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 3358 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2711 Views
  • 0 replies
  • 5 Helpful

Very poor signal

Past month my phone calls and mobile 5g data have been dipping in and out of service. The last 6 days have been worse, not receiving or unable to make calls constantly and when I manage to get through can't hear conversation as service trying to reco...

Re: terrible signal in Mayfair London

I work near Bond Street station on Oxford Street and the signal is absolutely terrible on EE there even though it says I have 4 or 5g and full bars. It feels like there is a network jam or too many people on the network in that area. If you walk a fe...

Lydia221 by Visitor
  • 442 Views
  • 1 replies
  • 0 Helpful

Coverage in Thurston

Updated: 11 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring full coverage to Thurston. We will continue to monitor performance in the area. Update: 08 June 2023 Ov...

Leanne_T by EE Community Support Team
  • 2764 Views
  • 25 replies
  • 4 Helpful

Mvno

Hi allFor the last mth I have had network and data issues. 4g (lte) doing nothing, internet not loading, calls not getting through yet full signal.  Customer services have processed to level 2 but no fix yet.Interestingly my partner and daughter both...

No service

xxxxxxx in xxxxxx not had a service for 4 days no contact from you providers [Mod edit: Please do not post personal information on the public board. Thanks!]

Simonpt1 by Visitor
  • 306 Views
  • 1 replies
  • 0 Helpful

Lack of network

I have called your customer care countless times to lay my complaint… firstly I am new to the UK and when I went to your store to get a contract your agent kind of manipulated to sign a 31 pound a month contract for 2 years… I actually don’t mind sig...

Kozo1952 by Explorer
  • 367 Views
  • 4 replies
  • 1 Helpful

No signal

I live close to Glastonbury, went there last week to have a walk around, parked in small open car park and the only way I could pay for the car park was by ringing my daughter who was working from home, to login to paytopark and do it for me, someone...

Barbie6 by Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful