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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1256 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 565 Views
  • 0 replies
  • 5 Helpful

EE bad signal

I been having trouble with my mobile signal for over year and been complaining but they haven’t do nothing about it.  Am paying all my bills but no good service at all. They always say EE it’s the best network but it’s not and when you call them they...

Badou by Investigator
  • 589 Views
  • 10 replies
  • 2 Helpful

Oppo a72 lost 4g capability

I've been with EE for ages on a contract, and had my trusty Oppo A72 for a while.  Last week, with no warning (that I was aware of) it lost the ability to use 4g.  Did all the usual (switch off, switch on etc etc) but no to avail.  Checked EE coverag...

scb01 by Explorer
  • 482 Views
  • 3 replies
  • 1 Helpful

**bleep** Services

As EEE claims no one network since last 9 years. But it's totally wrong **bleep** Internet service and normal call service. Whenever I try to call support service they just sent a text and say service is perfect. Disappointed and leaving EEE

Whitelist Domain from EE Content Control

Hello everyone,I wanted to bring an issue to your attention regarding the accessibility of our website, www.welldales.co.uk, specifically when accessed through mobile data. Some of our valued customers have reported being prompted to navigate through...

Manually select a phone network

Sometimes if you are experiencing connectivity issues, manually selecting a mobile network or toggling on/off the 'automatic' option can help.iPhone UsersOpen the Settings app.Find Mobile Data or Cellular from the menu.Tap Mobile NetworkDisable the a...

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Alex_M by Star Contributor
  • 3467 Views
  • 8 replies
  • 10 Helpful

Resolved! Mobile Data Connection

You have been reporting issues in DN39 6XF for several weeks. It is still being shown on your Network Status Checker as a known issue to be fixed in four hours. Four hours is already 15 days or more. Will the problem ever be fixed?

Signal in Fort William.

I'm paying over £60 a month as not long after I signed up the price was increased. The signal and service in Fort William is absolutely dire just now. I'm so disappointed what a ridiculous amount of money to being paying for such poor service. 

SKYLIE by Investigator
  • 753 Views
  • 15 replies
  • 1 Helpful