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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2580 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1747 Views
  • 0 replies
  • 5 Helpful

Bad signal

I have been with EE for a number of years now.Had at least two or three phones over the years on contract.I have never had a good signal hear on any of my phones.The same goes for many people I this village. I have reported this problem a few times b...

Signal amplifiers / repeaters

In another thread I'm part of a discussion about closure of a local cell resulting in appalling coverage. I've realised I may have my own solution looking at me. wifi calling isn't an option to solve my EE coverage issue because only 1 of the 5 EE / ...

S20 5G - No 5G

HiI've had an EE 5G pay monthly plan on an older (non-5G) phone for some time but just picked up an S20 5G. Using the same SIM I'm unable to get 5G even in areas all over the UK with good 5G coverage. Putting the SIM in routers which I know to work w...

kpc1 by Investigator
  • 515 Views
  • 5 replies
  • 0 Helpful

Resolved! Our best speeds, no max. Mbps vs 100Mbps

HiI have some questions about how data speeds are capped in practice, comparing 25Mbps vs 100 vs "Our best speeds, no max. Mbps". If at present, using No frills plan, with a 25 Mbps cap the averages I am getting are DL 2Mbps UL 1Mbps even as 5g with ...

ASDKJFLS by Contributor
  • 18280 Views
  • 5 replies
  • 3 Helpful

Resolved! network outage

The whole of xxxx xx  is out of service no EE connection at all. [Mod edit: Please do not post personal information on the public board. Thanks!]