Re: Signal problems

Georgeyboy
Investigator
Investigator

I've just bought a house and don't have signal at all. Although my wife does with ee. Don't know what to do to fix it.

6 REPLIES 6
Northerner
EE Community Star
EE Community Star

Hi @Georgeyboy 

I assume you have different phones? 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yes, but it also says I should have full bars for my phone and there are no issues. 

James_B
EE Community Manager
EE Community Manager

Hi @Georgeyboy,

Welcome to the EE Community. 🙂

Do you both have WiFi Calling and 4G Calling activated in your settings?

James

The house hasn't got broadband yet. Yes I have 4g activated but I have no signal at all. 

James_B
EE Community Manager
EE Community Manager

Have you checked your 4G Calling (VoLTE) settings as well as your 4G data settings, @Georgeyboy?

James

bristolian
EE Community Star
EE Community Star

What phones do you and your wife have?

Does the affected phone have similar issues elsewhere?