Signal problems

[Georgeyboy]

I've just bought a house and don't have signal at all. Although my wife does with ee. Don't know what to do to fix it.

[Northerner]

Hi @Georgeyboy 

I assume you have different phones? 

Thanks 

[Georgeyboy]

Yes, but it also says I should have full bars for my phone and there are no issues. 

[James_B]

Hi @Georgeyboy,

Welcome to the EE Community. 🙂

Do you both have WiFi Calling and 4G Calling activated in your settings?

James

[Georgeyboy]

The house hasn't got broadband yet. Yes I have 4g activated but I have no signal at all. 

[James_B]

Have you checked your 4G Calling (VoLTE) settings as well as your 4G data settings, @Georgeyboy?

James

[bristolian]

What phones do you and your wife have?

Does the affected phone have similar issues elsewhere?