Forum Posts

Poor network coverage

Hi we are moving to an area where there is very poor mobile coverage from all networks. There is a golf course right next door where the membership complain bitterly about the poor coverage - especially as it prevents the use of golfing apps. I reali...

Slow Data since engineering work

I have had this issue in xxxx xxx since they did work on a ‘local’ tower on 25/5/2023 I have got through to technicians on 3 occasions and they have said that they will send engineers out, I get texts saying that the engineer has visited and not foun...

Signal and internet issues

Hi, in the area where I live the signal and internet have been really bad or non existent since yesterday evening after the storm. Clearly there is a problem and I can’t seem to able to speak with anyone at the customer service to tell me what the is...

GretaB by Visitor
  • 441 Views
  • 1 replies
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Re: Poor call quality

Hello - I’m having exactly the same problem around Sherborne in Dorset - it’s absolutely useless around the area where I live - used to be great but is now almost unusable- where are you located?? 

Vinnie6 by Explorer
  • 478 Views
  • 3 replies
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No Service - S73 0 (Wombwell)

Good EveningSince Thursday I have had no signal at home. This is due to the house builder behind our estate removing the telephone mast. Can you please advise how long it will be, until this problem is rectified. How do I report this problem. I know ...

Wondering . . .

Just wondering if EE or any other such connectivity guru can explain while roaming the woolly wilds of South London my connection is barely at 3G ? paying nearly £200 a month since their price hike !!!

EEshizz by Investigator
  • 316 Views
  • 2 replies
  • 1 Helpful

5G not working

I used to get 5G but for the past few weeks it hasn't been. Working. I've tried everything.  Whe. I agreed to the new contract it was 5G. Lately the Internet constantly drops as well.

Fuzbuz by Visitor
  • 338 Views
  • 1 replies
  • 1 Helpful

Pixel 5 and 5g in ee

Some providers such as smarty limit the phones which can use 5g. Could this be due to some limitations of part of the devices? On my pixel 5, the speeds on my unlimited essentials are with 5g showing comparable to 4g when it was novelty.i.e. Between ...

T52 by Investigator
  • 496 Views
  • 5 replies
  • 0 Helpful