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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2159 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1152 Views
  • 0 replies
  • 5 Helpful

Network speed

Why has my data speed gone from 240 mbps to around 20 mbps in Billingam and i keep getting message that there is a problem in the area and then told it is fixed this has been happening since april. Im glad my contract finishes in may as i'm leaving e...

Tony1701 by Explorer
  • 309 Views
  • 3 replies
  • 0 Helpful

Mobile mast not working in Abbots Langley area

Good afternoon all, I live in a village called Abbots Langley Hertfordshire. We have really sketchy mobile signal due to the mast right in the centre not working. Even after reporting this via the phone, I am hoping someone from Technical can escalat...

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Isc5000 by Explorer
  • 384 Views
  • 2 replies
  • 0 Helpful

EE bad signal

I been having trouble with my mobile signal for over year and been complaining but they haven’t do nothing about it.  Am paying all my bills but no good service at all. They always say EE it’s the best network but it’s not and when you call them they...

Badou by Investigator
  • 591 Views
  • 10 replies
  • 2 Helpful

Oppo a72 lost 4g capability

I've been with EE for ages on a contract, and had my trusty Oppo A72 for a while.  Last week, with no warning (that I was aware of) it lost the ability to use 4g.  Did all the usual (switch off, switch on etc etc) but no to avail.  Checked EE coverag...

scb01 by Explorer
  • 485 Views
  • 3 replies
  • 1 Helpful

**bleep** Services

As EEE claims no one network since last 9 years. But it's totally wrong **bleep** Internet service and normal call service. Whenever I try to call support service they just sent a text and say service is perfect. Disappointed and leaving EEE