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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2713 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1941 Views
  • 0 replies
  • 5 Helpful

Re: Phone not working good need help

Hi I have an iPhone 14 pro max. Can't call out or get incoming calls. Spent 2 hours on another phone to EE last night and an hour in the shops today. Apparently it's  a problem that EE know about but don't know when it'll be fixed. We just have to wa...

Allyjanew by Investigator
  • 330 Views
  • 2 replies
  • 0 Helpful

Very Poor Signal - Aberdeen AB25

My iPhone 11 keeps cutting off and breaking up during conversation. Background hiss. People say that conversation is hard for them to hear. Very annoying. This isn’t a one-off thing, it’s been happening on and off for a long time. Down to two bar, so...

LKABDN by Investigator
  • 356 Views
  • 4 replies
  • 1 Helpful

Signal strength and now no texts

Okay I'll start off by making something clear, I've been a loyal EE customer for well over a decade now and I'm in no way jumping on the 'EE hate train', I'm just curious as to the issue with poor signal strength as it seems to be rife across the boa...

Resolved! The Report A Fault webform is broken

I am trying to report a fault with the network in my area, but the webform for doing so it broken and returns an error when trying to submit the report.Is there another way to report the issue? Or even report the fault with the fault reporting webfor...

Ninlilizi by Investigator
  • 517 Views
  • 7 replies
  • 1 Helpful