Mobile

[Ryan1nicole2]

My signal is hopeless who do I complain to, can I cancel this contract, most calls are not coming through.

[Chris_B]

@Ryan1nicole2  Is this indoors or outside?  Is this  in one location or all locations you go to ? 

[Ryan1nicole2]

Indoors hopeless outside it all depends on my where I am. 

[bristolian]

Does your phone show VoLTE (Android) or 4G-calling (Apple) when you have this problem?

Does your coverage vary depending on location? In areas where service is poor, does your experience broadly match the predictions from the coverage webtool?

[Northerner]

Hi @Ryan1nicole2 

Check for network issues here:

https://coverage.ee.co.uk/coverage/ee

Then report issues via this checker. 

What device do you have and are you on EE PAYG or pay monthly contract. 

Thanks