Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1405 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 632 Views
  • 0 replies
  • 5 Helpful

Very poor network

Can anyone give a real and reasonable explanation for the poor network coverage of this Company for both,mobile Internet and network coverage, whilst I am in the Uk?When abroad, anywhere else in the EU or other European countries, the network is stro...

MrXX by Investigator
  • 862 Views
  • 11 replies
  • 2 Helpful

Ho mobi sos phone

I need help on my ho mobile sos phone I'm on ee payg but keep getting red speech box over the speaker (why) then phone rings only when it wants to tried other phones to ring but bounces straight onto voice message.HELP

No network

My phone has no network. No Internet or reception. Its been like this for 3 hours I don't call EE because this is my only phone

Nikid by Explorer
  • 361 Views
  • 3 replies
  • 0 Helpful

Resolved! Query

Why does my provider keep turning off mobile data (temporarily)?It's happened several times over the last couple of days.Real pain when I'm out & not connected to WiFi.

DaiEng by Investigator
  • 370 Views
  • 4 replies
  • 0 Helpful

No mobile service

Hi there. I am currently in Shetland with no mobile data at all. When will this be resolved and will I receive a refund for not getting internet as this is unacceptable without notice.

DaniiD by Investigator
  • 356 Views
  • 2 replies
  • 2 Helpful

Why are there constant works and no signal

I bought the best phones and packages available at the time because I was assured my address was a 4g 3-4 bars area. The frequency of issues and maintenance mean that most days I can’t use my phone and because I live in a poor internet area, I’m cut ...

Paulf83 by Investigator
  • 552 Views
  • 5 replies
  • 1 Helpful

Re: Signal and internet issues

I Live in DE12 7 postcode area and the 4G data connection has been awful post the storm on Sunday! I use EE in my home 4G router as my main connection for work, I can no longer get a stable connection, it was rock solid pre storm.   I have tried usin...

Jlb7777 by Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

weak Internet

I bought an IPhone pro Max unlimited internet and it has 20 mg of internet I hope they solve it if not I will return this cell phone

Adilson67 by Investigator
  • 532 Views
  • 9 replies
  • 0 Helpful