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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1790 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 841 Views
  • 0 replies
  • 5 Helpful

No network

My phone has no network. No Internet or reception. Its been like this for 3 hours I don't call EE because this is my only phone

Nikid by Explorer
  • 362 Views
  • 3 replies
  • 0 Helpful

Resolved! Query

Why does my provider keep turning off mobile data (temporarily)?It's happened several times over the last couple of days.Real pain when I'm out & not connected to WiFi.

DaiEng by Investigator
  • 371 Views
  • 4 replies
  • 0 Helpful

No mobile service

Hi there. I am currently in Shetland with no mobile data at all. When will this be resolved and will I receive a refund for not getting internet as this is unacceptable without notice.

DaniiD by Investigator
  • 357 Views
  • 2 replies
  • 2 Helpful

Why are there constant works and no signal

I bought the best phones and packages available at the time because I was assured my address was a 4g 3-4 bars area. The frequency of issues and maintenance mean that most days I can’t use my phone and because I live in a poor internet area, I’m cut ...

Paulf83 by Investigator
  • 555 Views
  • 5 replies
  • 1 Helpful

Re: Signal and internet issues

I Live in DE12 7 postcode area and the 4G data connection has been awful post the storm on Sunday! I use EE in my home 4G router as my main connection for work, I can no longer get a stable connection, it was rock solid pre storm.   I have tried usin...

Jlb7777 by Visitor
  • 331 Views
  • 1 replies
  • 0 Helpful

weak Internet

I bought an IPhone pro Max unlimited internet and it has 20 mg of internet I hope they solve it if not I will return this cell phone

Adilson67 by Investigator
  • 533 Views
  • 9 replies
  • 0 Helpful

Lost signal

Over the last few weeks the signal in my area is terrible gone from 4 bars down to barely 1. Having to wifi call nearly all the time is there a reason. I am in Melbourne near Derby. Thinking of cancelling!!!

Poor network coverage

Hi we are moving to an area where there is very poor mobile coverage from all networks. There is a golf course right next door where the membership complain bitterly about the poor coverage - especially as it prevents the use of golfing apps. I reali...