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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 162 Views
  • 0 replies
  • 5 Helpful

No signal on

I am currently not getting much if any signal in my home town. I had to. Go hope yesterday to screen shot qr codes as the signal of as non existent. I don’t apreciate paying over £100 a month to not even get a signal in my town. This has been a ongoi...

Kez100 by Visitor
  • 345 Views
  • 2 replies
  • 0 Helpful

Intermittent coverage

I live in Leicester and have been with EE for years without problems. About six weeks ago, I noticed that much of the time, I couldn’t get a signal, so I replaced the sim card. The problem disappeared for about four weeks, but it’s back again. My pho...

lumurphy by Visitor
  • 922 Views
  • 4 replies
  • 1 Helpful

No network

I was in the middle of a call a few minutes ago, then the call ended abruptly. I tried calling them back but wouldnt connect. I tried calling EE customer service but the same thing happened.Can a technician contact ASAP as I need my phone for work.

Mercz by Visitor
  • 343 Views
  • 2 replies
  • 0 Helpful

Terrible service on fishponds road

The service between the two 5G towers from the straights down to lodge causeway are completely screwed. They break my phone, losing all data services, so  there is no data between these two locations. It means all my roaming services, which I pay £14...

Constant data issues - Mast dying

Calling all EE customers who are sick to the back teeth of being fobbed off. We have a mast at the end of our road and have been having nothing but problems for the last year. It took the involvement of my MP for EE to admit there was a software issu...