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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2409 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1424 Views
  • 0 replies
  • 5 Helpful

Poor signal from EE in or out of the house!!

Can someone please help and tell me why the EE signal has become so poor this year! I used to have the strongest signal anywhere. I am sat in my back garden with barley one 4g bar that keeps dropping off. The signal checker says I should have full ba...

Kealai by Explorer
  • 366 Views
  • 1 replies
  • 0 Helpful

Very poor network

Can anyone give a real and reasonable explanation for the poor network coverage of this Company for both,mobile Internet and network coverage, whilst I am in the Uk?When abroad, anywhere else in the EU or other European countries, the network is stro...

MrXX by Investigator
  • 874 Views
  • 11 replies
  • 2 Helpful

Ho mobi sos phone

I need help on my ho mobile sos phone I'm on ee payg but keep getting red speech box over the speaker (why) then phone rings only when it wants to tried other phones to ring but bounces straight onto voice message.HELP

No network

My phone has no network. No Internet or reception. Its been like this for 3 hours I don't call EE because this is my only phone

Nikid by Explorer
  • 364 Views
  • 3 replies
  • 0 Helpful

Resolved! Query

Why does my provider keep turning off mobile data (temporarily)?It's happened several times over the last couple of days.Real pain when I'm out & not connected to WiFi.

DaiEng by Investigator
  • 379 Views
  • 4 replies
  • 0 Helpful

No mobile service

Hi there. I am currently in Shetland with no mobile data at all. When will this be resolved and will I receive a refund for not getting internet as this is unacceptable without notice.

DaniiD by Investigator
  • 358 Views
  • 2 replies
  • 2 Helpful

Why are there constant works and no signal

I bought the best phones and packages available at the time because I was assured my address was a 4g 3-4 bars area. The frequency of issues and maintenance mean that most days I can’t use my phone and because I live in a poor internet area, I’m cut ...

Paulf83 by Investigator
  • 561 Views
  • 5 replies
  • 1 Helpful