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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5877 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6785 Views
  • 0 replies
  • 6 Helpful

Resolved! MyPlace Updates

I recently left EE but I am still receiving MyPlace Updates. How can I stop this now that it will not let me text STOP to the EE number? Thanks!

Incoming calls

I am unable to receive calls from all networks including EE - what is going on? Tried to call customer service tech support which had a voicemail left only stating calls from Vodafone networks unable  to come through then cuts off. I have been awaiti...

Wb2021 by Visitor
  • 4756 Views
  • 79 replies
  • 20 Helpful

Frozen Cookies?

This morning I started to experience problems with the internet connection on my mobile phone (Nokia C21+).  Have a PAYG 8G monthly plan which is currently boosted to 20GB and I have plenty of data left. No known coverage issues in the area.Mobile da...

Les75 by Explorer
  • 1603 Views
  • 2 replies
  • 1 Helpful

Network Mast Installation - RH20 2LW

Hello,I was wondering if I could speak to someone about getting a mast installed at our site.We are a business and we the landowners with planning permission (we have built new buildings etc.).The coverage on location and surrounding areas for 5 to 1...

Can’t make calls

Hello! I can’t make outgoing calls for some reason. And incoming calls are getting dropped. Tried switching to WiFib calls but that’s not fixed the problem. How do I contact EE to resolve this? (Think they are doing work on local network). Thanks 

emilou73 by Investigator
  • 11726 Views
  • 10 replies
  • 1 Helpful