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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3367 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2720 Views
  • 0 replies
  • 5 Helpful

PAYG vs Pay monthly signal quality

Hi, Ive just joined EE on PAYG but Im not seeing the amazing connection that everyone says it is. So far the majority of the time I have 1 bar of 4g and some issues with streaming music that I didn't have with others. So, my question for anyone who c...

Little to no signal

For the past 3 weeks the mobile signal in the WN7 area local to myself has either been little to none. I can't make/receive calls, when there us little signal the signal drops out meaning g that you can't have a conversation because the call ends or ...

Signal problem

I have a pretty serious problem, I have no signal at work and at home at all, I talked to what's up with ee and they keep telling me that it is, I can't use their contract, and the surprise also costs me extra money. I tried to keep talking to them a...

Popovici by Investigator
  • 1035 Views
  • 2 replies
  • 1 Helpful

Network speed

Why has my data speed gone from 240 mbps to around 20 mbps in Billingam and i keep getting message that there is a problem in the area and then told it is fixed this has been happening since april. Im glad my contract finishes in may as i'm leaving e...

Tony1701 by Explorer
  • 321 Views
  • 3 replies
  • 0 Helpful