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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2682 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1898 Views
  • 0 replies
  • 5 Helpful

4G coverage in Leeds LS26

I have lived at my address for 3yrs and have always had full service on my mobile with 4G. For the past 6 weeks, the service has dropped off to 1 bar at best. A lot of the time I can't get a signalWhat should I do?

matt12341 by Investigator
  • 494 Views
  • 9 replies
  • 1 Helpful

Resolved! No EE Service in St Helens Merseyside.

Past few days now both our EE phones have had very poor, to no service, today we cannot make calls or text.. I believe we connect to a local cell in Newton-le-Willows. Does anyone know what is going on?

anony by Investigator
  • 463 Views
  • 4 replies
  • 5 Helpful

EE slower than plusnet mobile

I have recently transferred my mobile network to EE from PlusNet mobile. Unfortunately my previous network are shutting down their service.PlusNet used the EE network and had very fast download speeds (80+Mbps) from my home using my mobile phone.. No...

Resolved! No service No Sim

My phone which is about a year old suddenly is not recognising my Sim card. In the top left of screen it's saying No Service No Sim inserted.I've restarted phone numerous times, I've taken out Sim and blown on it and wiped it just incase it was dusty...

Poor signal from EE in or out of the house!!

Can someone please help and tell me why the EE signal has become so poor this year! I used to have the strongest signal anywhere. I am sat in my back garden with barley one 4g bar that keeps dropping off. The signal checker says I should have full ba...

Kealai by Explorer
  • 368 Views
  • 1 replies
  • 0 Helpful

Very poor network

Can anyone give a real and reasonable explanation for the poor network coverage of this Company for both,mobile Internet and network coverage, whilst I am in the Uk?When abroad, anywhere else in the EU or other European countries, the network is stro...

MrXX by Investigator
  • 881 Views
  • 11 replies
  • 2 Helpful